Network Monitoring Archives - www.brightonmicomputerrepair.com

September 20, 2019September 23, 2019

Benefits Of Managed IT Services for Your Computer Needs

Running a business of any size is no small task for a person to accomplish. It can be quite stressful to always be deciding what is best for the company and finding new ways to make it more profitable and efficient. Knowing the ins and outs of your business is key to being successful but what happens when you require additional services such as computer IT that personnel at your business are not familiar with? We live in a world full of computers that are designed to make our lives and businesses easier to run and maintain but when the systems potentially go down or need upgrades as time continues to change rapidly with technology you will find there is a new problem to resolve. Outsourcing your IT needs or more specifically using managed IT will benefit your business dramatically and below you will find exact reasons why.

Preventative solutions that reduce risk

Every business investment will require some type of risk. When utilizing a managed IT company to service your computer IT needs, much of the risk is removed since you will gain the expertise and knowledge of the professionals in the IT field and will understand the compliance and security issues to be on the lookout for. Also, with the expert knowledge, precautions will be installed and will receive better performance with little to no downtime. Daily system scans are done on the entire network of the company to verify no security issues or will be informed of smaller issues that can be repaired faster than if a problem was neglected and became much larger in turn saving more money.

Predictable and Controlled Expenses

A customized plan will be designed by the managed IT consultants to provide the best solutions for your business no matter size if a small business or a global industry leader. Considerations that will help determine the plans that are enough for your company will be details discussed such as budgets, timelines, and future upgrades that are required to take place. Once the proper plan is decided, it will give a peace of mind knowing that your IT will be able to maintain and provide quality service that you will not have to question what will be covered and what repairs won’t. Having managed service providers also help minimize the likelihood of inconvenient, and sometimes very expensive network disasters.

Quicker Service

When businesses work with managed IT consultant’s they will receive the quickest response time support. Wide range of services include 24/7 system and network monitoring, server/ workstation installation and maintenance, security audits, employee troubleshooting and much more. At CPS, we also have a customer support portal that allows customers to request immediate support through in house IT ticket system that consultants can receive day or night. Proper monitoring of systems will inform your IT professionals when an issue is found before it becomes a large issue to save more downtime as well. Communication with software and hardware vendors can be done directly through managed IT company so that a business owner does not have to take additional time trying to understand technical terms or complicated conversations.

Creative Programs and Systems is an all-inclusive tech company that specializes in Custom Development, Managed IT Services, and Digital Marketing. All work is done in-house, we never outsource services from custom server builds and workstations, custom software programming and phone app development, to search engine optimization and paid advertising, our professionals provide results. For more information on CPS check out our website at https://www.cpsmi.com.

February 23, 2016

Debunking The Myths Surrounding Technology and Computer Networking

The myths surrounding technology and computer system repairs are plentiful. In this article we will look to debunk common myths surrounding computer repair, networking and I.T. consultants.

The myth that only a true computer geek can eliminate issues with your computer or network is one that is completely false. Computers and the systems that surround their effectiveness used to be considered unknown areas where only a technology geek could maneuver. Now day’s desk top computers are set up so that most anyone can troubleshoot problems and most often fix them. It is important to understand that to work within the I.T. industry you will need to obtain certain credentials and certifications to be of value to most employers.

The myth that one rate fixes all computers is a complete myth. Different issues associated with your computer require different amounts of time to repair. If you see a company offering a one size fits all approach to fixing your computer or charging you to repair your system run the other way. A flat fee is commonly charged but the overall rate you will be assessed should be determined on a number of items such as techs needed to fix your particular problem, hardware and software needs and time spent to completely resolve your issues. Many flat fee companies work to temporarily solve your problem without completely fixing all of the issues surrounding your network.

Unless you know what you are doing you should never attempt to defrag your computer at home. Many people have been told that defrag can be done at home by anyone however this results in a myriad of issues from more sever computer problems, complete system failures and unnecessary hardware replacement. Although a program to defrag your system may be pre-installed within your computers operating system it is indeed a service that should never be attempted without a good deal of knowledge into exactly what you are doing.

Just because you think your technician is the best does not mean they are equipped to handle every system that is in place. If the technician that most often works on your computer considers the problem fixed yet you are still having issues with performance it is probable that the problem is something unique that they may have not seen before and therefore are unaware of how to fix. Never be afraid to ask for a second opinion for another tech within the company.

Just because the company charges a nominal amount more than what others charge does not mean that the service or parts used are of higher quality or greater value. In computer repair and networking value is seen in the work performed over not the fee paid. This is one service industry that the old saying you get what you pay for is not always true. Be prepared to pay a higher fee for companies with more techs that specialize in a variety of services. Specializing in a number of different areas allows companies to charge more than those that only offer a few basic services. This is the same concept as you find between an urgent care facility and a doctor that offers services in one unique field.

Myths are plentiful no matter what industry you are in charge of hiring services to be performed. Be sure interview several different companies before determining which I.T. consultants best fit your technology needs and goals.

Computers Plus Service, in Brighton Michigan, provides a wide range of valuable services for residential computer repair as well as a variety of commercial computer services to the entire Livingston County area including Howell, Brighton and the surrounding areas. You can find out more about the services offered by CPS at http://www.cpsmi.com.

January 25, 2016

Understanding What Information Technology Consultants Offers To Your Company

Not many people completely understand what services IT consultants provide to their clients. Information technology consultants, also known as computer consultancy services, advise organizations on how best to utilize technology in order to achieve success within their business. IT consultants will create a plan to direct, employ, set up and oversee information technology based on the systems currently in place as well as the goals the business and long term objectives.

Outsourcing is a common practice amongst growing businesses. Companies outsource IT consultants for a number of reasons. Large professional service firms may be able to afford having an IT workforce but for midsized and smaller companies the expense of an IT specialist may not be justifiable. When looking to outsource it is important that you do so with your company’s size and goals in mind.

There are several tiers within the IT consulting industry.

Professional IT service companies that retain a sizable workforce to provide consulting services and a rate that matches.
Temporary staffing firms that place IT specialists with businesses that require their services on a temporary basis. This is most often due to the fact that an employee is absent or that the skill the temp offers is something unique that no one else currently employed can offer. IT temps are also hired when a technical project requires something that is needed that current employees can offer.
Independent IT consultants are individuals that are self-employed and are hired as independent contractors to provide services on an as needed basis.

There are several reasons IT consultants are asked to provide services.

When advice is needed from someone that is outside of the company. When external, objective advice and recommendations are needed from an impartial party.
When specialized expertise service can be gained from the consultant.
When a onetime project requires services that cannot be performed by a current employee and when it is cost prohibited to hire a permanent employee.
When IT services are required from a specific company.

When a company realizes it is time to take their IT to a new level it is important that they bring in an expert IT consultant to define the scope of the project including time of implementation and costs. The IT firm will maintain and support the development of the companies IT plans. IT consultants work with the company from the beginning of the projects development until the end in order to ensure complete satisfaction by the hiring company.