What Does an ADA Compliant Website Mean?

You might have heard the term ADA Compliant, referencing the federal Americans with Disabilities Act, which was signed into law under the first George Bush in 1990. The bill was enacted to prohibit discrimination against those with physical disabilities to ensure fair and equal access (or accommodation thereof) to public places. Initially, the focus was on eliminating barriers and providing access for all, to all businesses, schools, and public areas. Recently, “Places of Public Accommodation” under Title III of ADA, has come under scrutiny as to whether or not websites and mobile apps are included within these laws.

The Threat of ADA Non-Compliance

Websites with significant inaccessible components can be seen as discriminatory against persons with disabilities. In the recent past, there has been an influx of lawsuits threatening the disbarment of schools, health care providers, and agencies that accept government funds for operation. These litigations have scared a lot of businesses and municipalities to update their website and make them ADA compliant, sometimes falling victim to online extortionists who charged an obscene amount of money by taking advantage of people’s fears of a lawsuit. 

Web Content Accessibility Guidelines

While standards were provided for businesses to accommodate those with physical handicaps, we are still waiting for confirmed guidance for the internet, web-based, and mobile applications. In the meantime, guidelines have been established and are frequently referred to in court. 

The World Wide Web Consortium (W3C) who develops international web standards, originally came up with recommendations in 1999 called Web Content Accessibility Guidelines or WCAG 1. As the web and digital technology expanded, WCAG 2 was released in 2008, which also widen the range of people with disabilities it serves to include those who are blind, deaf, learning and cognitively disabled, and those with limited mobility. WCAG 2.1 was released in 2018 to fill in the gaps further and includes mobile responsiveness and other guidelines for those who suffer from poor vision. Both WCAG 2 and 2.1 have valuable principles that every business owner should abide by; however, the 2.0 version is considered a baseline for accessibility, and the 2.1 version should be used as your testing standard to improve usability for all. FYI…Another round of updates is already in the works, known as “Silver” or WCAG 3.

Grey Area in ADA Website Compliance 

Courts have come to varying conclusions whether coverage is limited to physical spaces and whether a company’s website is included in these requirements. Currently, neither Congress nor the Department of Justice (the primary federal government agency responsible for enforcing ADA) has adequately clarified the scope of ADA in terms of website accessibility compliance for private companies. While WCAG 2, Level AA (the success criteria level that most courts generally rely on) is frequently referenced in litigation, some courts have interpreted Title III of the ADA to include websites as public domains that should be accessible to all, while others have not. There seems to be no ADA web-based standard for private entities and for companies who employ less than 15 people; especially, for states like Michigan, who have yet to adopt legislation governing website compliance. 

Perks of Being ADA Compliant

The most significant incentive for meeting compliance is knowing that you have done all that you could to be fair and opportunistic for all people, no matter their skill level. It’s just good business practice to have an online presence that can be received by all. Also, the WCAG guidelines have a lot of great suggestions to help make your website read and look better to the end-user, which, if it is engaging to visitors, the longer they remain on your site will essentially increase your sales. Another consideration in becoming ADA compliant is that we, Creative Programs and Systems (CPS), study the trends of Search Engine Optimization and predict that compliance will soon be a ranking factor for organic SERP placement. SERP is the natural placement of your business listing when queried in search engines, not paid advertisements. It’s a win-win!

There are no automatic or instant solutions available from a widget or a plugin to make your website ADA compliant. Updating your website to become ADA compliant is a process and you can start by breaking down sections of your website to make it more manageable. But, really getting a head start is something and CPS can help get you there. It boils down to having proper, clean coding and best practices in software development from a professional team of programmers who can interpret federal and state policies and deliver a product that not only meets compliance but is also modern and informative. If you seek to obtain a reputable website developer, such as CPS, to ensure full compliance with WCAG 2.1, contact us today. CPS also provides Managed IT services, SEO and digital marketing, and customized programming and software that meets your needs. To learn more, visit www.cpsmi.com.



The Difference of a Custom-Made Website


When owning a business, one of your top priorities is to find the best way for your customers to find your company and promote the desired appearance to provide a unique first impression to potential new customers and will create interest for them to reach out to begin working with. The way technology is today, it is important for your company website to display your company in a professional, creative, and responsive way that will set you apart from your competitors. Unfortunately, in the web design market, many phrases of “custom design” are used but not to its true meaning. What makes a website truly custom made? Let us take a closer look at web development and understand what will be the best website for your business needs.

Using Templates

One of the most common ways to start a website is by using a simple site such as WordPress or other companies such as Wix or Squarespace that provide a theme that allows a person to choose different templates that can be purchased and edited with their personal business information. These type of website creations are chosen mostly due to the low startup cost aspect as well as development times are much shorter. However, as with many things in life, you get what you pay for as it’s always said. There are disadvantages that should be considered when using these website creators as well. Many other businesses could be using the very same templates that you have chosen so this will remove the uniqueness and will not stand out as much from competitors.

Choosing A Custom Design

Quality web design is an art and science incorporated together. The placement of pictures, videos, shortcuts, etc is all arranged in a specific format that has been analyzed for industry trends and to better target a business audience. The main goal of a customized website is for the visitors to gain a complete visual representation of a company and what they have to offer. Having a custom website will also allow the possibilities for specific features to be utilized as well whether you are needing to incorporate e-commerce capabilities or be able to utilize CRM software to input data from a website. Another large aspect that will impact a custom-designed website is your SEO placement. Google can recognize a site’s uniqueness and in turn, will promote a higher rank than a standard template website.

Weighing the Options

Making business decisions is not always easy and of course, everyone is always hoping they are making the right choice based on the facts that they are presented with. A company that is just starting out and needs to get a website up fast and inexpensively may get away with a template or website with starter sites available. Keep in mind, these templates should be used as just a simple stepping stone and the only way to reach the top of your business’s potential is by choosing a custom design. Several websites will state that custom website design is dying however that is far from the actual truth. There is no doubt, as time continues on there are more templates being used each day but this will only give a custom-designed website even more of an advantage, it’s better to stand out than to blend in with the rest!

Creative Programs and Systems is an all-inclusive tech company that specializes in Custom DevelopmentManaged IT Services, and Digital Marketing.  All work is done in-house, we never outsource services from custom server builds and workstations, custom software programming and phone app development, to search engine optimization and paid advertising, our professionals provide results.  For more information on CPS check out our website at https://www.cpsmi.com.



A Mobile CRM Benefits Your Business

The term CRM, Customer Relationship Management, is a newly coined term used to describe a system that allows companies to access and manage key elements of their business.  A mobile CRM is one that delivers the experience to users of smartphones, tablets, and other mobile internet-enabled devices.  Right away you can see the benefits a mobile CRM would have in the growth and development of any business big or small.  A custom CRM system, designed specifically for your business, employees and customers, will take you to the next level.

Let’s face the facts; we are not a generation filled with patience.  No longer is using a desktop to gain information good enough for us, we want information at the touch of a button anytime we want it.  Mobile device use went from .7% in 2009 to just under 53% in 2017, with numbers that will only continue to grow. Your business must have software to match.  Users of mobile CRM systems are able to access important business data no matter when they want it or where they are. 

Mobile CRM systems are important to employees as they are no longer tied to a desk to work.  Employees are literally able to work no matter where they are when using a mobile CRM.  They can access vital information when meeting with prospects, allowing immediate decision to be made.  We all know how important an immediate decision is when closing a deal.  Custom CRM systems allow this to occur. 

Jobs that were once considered “office jobs” where employees physical presence was thought to be required have since gone remote because of systems such as a CRM, leading to higher overall productivity.  With access via mobile technology, employers actually gain higher results from their employees. A recent study boosts that most mobile employees work an extra 240 hours annually. 

Mobile smart devices give employees a freedom that is not experienced when tied to a desk.  Employees and employers alike benefit from having access whether they are in the same building or half way across the world.  Tying a workforce together with real-time, shared information allows data to be shared regardless of software compatibility, which leads to a more collective work atmosphere.

If you have questions on how a CRM platform can help you grow your company and improve the efficiency of your workforce, it is important to schedule an appointment today with a developer who is versed in both iPhone and Android app development.  They can assist in developing the right CRM system that will continue to develop and adapt to your ever growing company climate and personalized needs.

Creative Programs and Systems, CPS, is an all-inclusive IT solutions company offering a variety of services including: managed IT services, IT consulting, residential computer services, custom programming, website design, iphone & android app development, and more.  More information can be found at https://cpsmi.com.

Custom Mobile App Development vs Template Designs

A single mobile app concept can literally change the way we operate in the world today. App ideas like Facebook, Uber, and Pinterest are extremely popular today, not because they have been initiated by famous people but rather the innovative approach of these mobile applications that has surprised the technological world.

What is the difference between custom-built apps and template-based apps? In nutshell, an application programmer for mobile devices creates a custom application from scratch, to fit perfectly to your specific needs, by writing the code for each function. And they will create new codes to give your application the unique features that you and your team recognize are appropriate to meet the goals of your own application.

On the other hand, a template-based mobile application is when a designer uses existing models as the basic framework on which to import and “copy-and-paste” their designs. What are the practical disadvantages of template-based applications?

  1. Custom apps are tailored to your specific needs

Template-based applications are limited in terms of functionality, both now and in the future. Basically, what you get with a template is limited to the features that come with it.

However, with a custom built application you can edit, refine and modify according to your needs, where you only pay for “adding” or “remodeling” without having to eliminate everything.

  1. Custom app development is unique and authentic

Unlike Custom-built, application templates are not originally designed to attract many end-users. They, therefore, combine several characteristics recognized by designers to attract a general market instead of adapting to the unique nature and needs of their specific features.

  1. Templates are outdated

Template-based mobile apps are usually based on older code designs because they were developed a long time before you realized them: Therefore, might not conform with the latest running OS on the IOS or Android.

  1. Troubleshooting

Using Android as an example. There are thousands of different Android smart devices. with varying sizes of screens, operating platforms, and manufacturers. Proper coding of an application to run on so many devices is a very complex task, requiring a high level of experience that only the best code developers have. No mobile app template can guarantee the possibility of creating an application compatible with all available Android devices.  Therefore, the average mobile app template normally works properly between 3% and 8% of Android devices. On the contrary.

  1. Templates are not usually optimized for search engines

A major disadvantage of a mobile app designed with a template is that they cannot normally be “SEO” (search engine optimization, also known as “app discovery”). Without proper SEO, search engines do not place the app in the appropriate categories. So, when you look at different categories of applications, you will see that many applications appear that have nothing to do with your searched results, even when you do a search with the app name.

You must evaluate the costs and benefits of each type of application. If you do not understand what is needed it is easy to end up with an app that doesn’t meet your need.  A personalized, custom designed mobile app, with appropriate “SEO”, is one of the best commercial tools and/or marketing investment that any company can achieve. It is an investment that will yield desired results over and over. Whereas a template-based designed app will offer a much lower return on investment.

Creative Programs and Systems, CPS, is an all-inclusive  IT solutions company offering a variety of services including: managed IT services, IT consulting, residential computer services, custom programming, website design, iphone & android app development, and more.  More information can be found at https://cpsmi.com.

 

How Combining Professional Website Design and SEO Can Boost Your Online Business

When an online business launches a new website, careful consideration goes into their online image including the websites design and usability. Websites should be designed in a manner that allows visitors easy access to answers they are seeking. However, all of that is wasted if customers never visit a business’s website in the first place.

Search engine optimization, SEO is one part of a company’s marketing mix that helps to create a strong foundation for your company’s content strategy. On page content that is featured prominently in organic searches that beats out the competition for customer attention is just one goal. Good SEO design begins with the websites layout. Whether your business is currently designing your website or not, it’s important to ensure it’s getting the best search results possible.

SEO

SEO encompasses a series of activities that makes your website rank higher on various search engines. These activities include executing an SEO strategy, choosing to focus on long-tail keywords for website pages, and constantly generating new content on a blog. Search engines frequently update their search algorithm, which can be a problem for marketers and web designers. If you are running your own SEO strategy, you’ll need to monitor the changes and adjust accordingly.

Professional Website Design

Web design is the process of creating a website. This includes, layout design, graphics design, navigation, metadata, responsiveness to different resolutions, and content production. Web design also involves ensuring the website is programmed correctly and optimizing the speed. A professional website design communicates your brand messaging to the world, tells the story of your company, describes your services and products and can even sell directly online.

Combining both boost your online business, below are some aspect of SEO and website design that boost your online business.

Navigation

Navigation involves SEO and web design principles. The easier it is to navigate your site and find the information needed, the longer a visitor will stay on your site. A longer session leads to better SEO rankings. If customers cannot find what they’re looking for easily, they will abandon the site, and this affects your SEO ranking negatively. You can design an easily navigable site by using descriptive URLs, giving readers directions to find certain materials, and limiting the number of drop downs and sub-drop downs in your menus.

Engagement

Engagement on a web page depends on two things: the design and the content. To enhance the engagement on a page, you want the design to be pleasing to a reader’s eye because people make quick conclusions about a website based on appearance. Following the appearance is your content which is also a vital way of keeping a visitor on your site. Your homepage content should hook the visitor and make him want to read on. Content fall under both SEO and web design as content will help your SEO ranking and determine if a visitor stays on your page.

Speed

It is easy to focus on the visual appeal and website content over the mechanics behind how your website functions. This however often leads to a slower than average site that is bloated with useless information. If the website is slow upon loading people will abandon their effort. Many elements can come into play that can lead to a slow site; website elements including plugins, sharing buttons, and JavaScript that has not been optimized. All these are consequences of a poor website design. Search engines incorporate a variety of metrics into the algorithms they use to determine which sites are the most useful to users and therefore deserve higher organic rankings. This can include the use of keywords and long tailed keyword phrases, site links, and individual page load times. If your site loads too slow, search engines will favor other sites over it.

In conclusion, when SEO and a Professional web design come together, the result is a user-friendly, informative, and easy to find website that will maximize your sales.

Learn more about Creative Programs and Systems, CPS, and the IT solutions they provide including IT consulting, computer consulting, network consulting, networking, server installation, IT disaster recovery, computer repair, virus removal, malware removal, computer tune ups, data backup systems, computer troubleshooting, structured cabling, low voltage wiring, website design, graphic design, logo design, website hosting, search engine placement, iphone app programming, android app programming, and custom programming at www.cpsmi.com.  To contact one of our IT experts, call 810.224.5252 today or via email at info@cpsmi.com.

Why is Commercial IT Support Essential for Your Business?

If you run a business, you may reach the point where you need an IT department to help manage your commercial IT support. Yet this is one of the most expensive departments to manage. Even if you manage to get it up and running, you’ll need to attract and draw talent to manage it. It’s not as highly competitive as your other business departments. And besides retaining the best talent, how will you keep up with the escalating expenses of maintaining servers and equipment?

 

The best solution is to hire managed IT services. These are maintained by a business that focuses on commercial IT support and is run by fully qualified IT consultants. They have the expertise you need to run the business technology aspect of your business, so you can stop worrying about it and do what you do best.

 

These types of solutions are best for the small and medium sized commercial business. Each business may have different requirements or set budgets. You can work with IT consultants who will give you experienced, professional, and affordable commercial IT support.

 

There are certain commercial businesses that can benefit from managed IT services. These can include health clinics or beauty care businesses. They may also include trades-oriented businesses, or household products and services. Retail establishments and restaurants may also benefit. Basically, any type of commercial business that you have that requires the exchanges of goods or services to the general public is who our commercial IT support business focuses on.

 

These types of businesses may need a variety of different services. Cloud- based solutions may be right for you, particularly if you must connect with other clinics, stores, or franchises. Software will work through the internet but still keep data safe and secure.

 

One benefit of a Cloud-based software solution is also that your valuable customer data is kept in the Cloud. Even if your establishment suffers a theft, fire, or flood, this valuable data is stored in the Cloud and won’t be compromised. It can also be doubly backed up in the event there is a malware attack.

 

Other services provided by managed IT services may also involve the sales, installation, and maintenance of required hardware. Regular maintenance can be performed at intervals. This is ideal for when you must hire specific expertise for your business, but when your own staff may not have the knowledge for the backend IT support.

 

Software may also be required for your business that needs to be configured and maintained. And even something as simple as providing wireless access for customers may still need to be purchased, setup, configured, monitored, and maintained.

 

If you own any type of commercial business, please contact us today if you need assistance with commercial IT support. If you’ve been tackling this important task yourself because you can’t afford to create your own IT department, the solution is to hire managed IT services. Now your business can still stay one step of the competition by utilizing only the latest and best IT technology, and IT consultants.

 

Learn more about Creative Programs and Systems, CPS, and the IT solutions they provide including IT consulting, computer consulting, network consulting, networking, server installation, IT disaster recovery, computer repair, virus removal, malware removal, computer tune ups, data backup systems, computer troubleshooting, structured cabling, low voltage wiring, website design, graphic design, logo design, website hosting, search engine placement, iphone app programming, android app programming, and custom programming at www.cpsmi.com.  To contact one of our IT experts, call 810.224.5252 today or via email at info@cpsmi.com.

 

Benefits of Hiring IT Consulting Services

An IT consultant can help transform your business. Consultants are experts that provide guidance to others when an outside perspective is desired.  An outsider often can get a better view of what a company needs as they are not blinded by “the way things have always worked before”.   A fresh perspective is often needed to jumpstart business growth.  IT consultants save companies time and money while increasing your competitiveness within the market as well as your professional presence. Information Technology consultants guide companies in a number of ways that we discuss below.

  • IT Consultants Allow Clients to Focus on Their Original Tasks: It does not matter what type of industry you work in as it is the same within all of them; employee’s performance is best when they can concentrate on their primary task. Let’s be clear office staff, lawyers, doctors and more are all more productive when left to do what they do instead of trying to perform IT tasks.  When employees are busy with jobs that they are not specialized in there is a great opportunity cost seen.  Hiring an IT service to take care of the technology challenges within your company so that your employees can focus on their jobs increases the bottom line.
  • Specialized Service: Experience IT consultants offer a wide range of services and specialties. It is not just about installing printers; they offer additional services that help to increase your company’s on-site efficiency, operation expenses, company security, and more.
  • Change of Perspective: We often get stuck in the same cycle because it is the way things have always been done and if it “works” why change it. However, in business this is not the right frame of thinking.  Company’s often need an outside perspective to ensure that they aren’t sweeping outdated ways of thinking under the rug instead of looking for a new outlook.
  • Access to A Wider Range of Knowledge: IT consultants can offer their clients only the best in service with the quality personnel they are able to hire. Having multiple experts on staff allows them to share knowledge and distribute their expertise to multiple accounts.  The benefit of hiring experts in IT as needed allows companies of all sizes to benefit.  IT consultants are often hired on a per project basis therefore projects are weighed on what needs to be done instantly verse what should be done over time.

Managed IT services are something that all companies can benefit from, big or small.  With the ever changing landscape of technology it is important to keep your company up to date with advice from the experts on the front line.

Learn more about Creative Programs and Systems, CPS, and the IT solutions they provide including IT consulting, computer consulting, network consulting, networking, server installation, IT disaster recovery, computer repair, virus removal, malware removal, computer tune ups, data backup systems, computer troubleshooting, structured cabling, low voltage wiring, website design, graphic design, logo design, website hosting, search engine placement, iphone app programming, android app programming, and custom programming at www.cpsmi.com.  To contact one of our IT experts call 810.224.5252 today or via email at info@cpsmi.com.

 

What an IT Consultant does for your business

Information technology plays an essential role in the business plan of an organization by improving productivity, creating opportunities, and refining customer-business interactions. Most businesses make use of internal talents in their company to take charge of installation and management of new technology. Since most professionals have basic IT training, this strategy may prove to be effective. However, an IT consultant with specific skills may be required in some situations to implement detailed processes so your business can remain at the top of the game.

Cost Effective

A commercial IT consultant can prove to be effective in the long run especially for startups. Hiring a permanent IT consultant can be really expensive since the expert will be on your payroll even when there is no major need for his/her skill set. Since a business may not need highly skilled IT services every month, hiring a commercial IT consultant to install a new technology and train employees on how to use it would prove to be effective for the growth of your business.

Data Security

Technology is constantly advancing and so is the need to continually update the data security of your business systems. Adopting a new business technology can prove to be a challenge especially when there are no IT experts to handle such system. When you hire the services of a commercial IT support, they will take care of the data security of your new technology, advise you on the best and safest technologies specific for your business, and identify and potential loopholes that could compromise the security of your technology.

Improving Customer Service and Enhancing Productivity

Customer satisfaction is a priority for every business owner. Hence, it is very normal for them to look out for new ways to continually improve the customer service of their business. Modern technologies make communication between businesses and customers to be very easy and efficient, thereby improving productivity. With the advent of new and improved technologies today, an IT consultant is best placed to advise your business on the technology that best fits your service. This conclusion is arrived at after studying the nature of the business, the target market, and the number of users.

Technological Crisis

Over time, systems may experience technical issues. Some may be easily handled by the internal IT staffers, while others may prove to be too challenging. In cases where a natural disaster affects your business technology or hackers breach the business system, the internal IT department may find it pretty difficult to take charge of the situation. Hiring an IT consultant support is a no-brainer in such cases. They will help you resolve the issue, restore normalcy, and even do their best to prevent such mishap in the future.

Whether your business is a small or large one, IT consulting is beneficial for the handling of technical tasks. It would never be ideal to wait until there is a technology crisis in your business before you invite an expert.  When you call for the services of an IT consultant to conduct checks regularly, your systems will be in top conditions at all times.

Learn more about Creative Programs and Systems, CPS, and the IT solutions they provide including IT consulting, computer consulting, network consulting, networking, server installation, IT disaster recovery, computer repair, virus removal, malware removal, computer tune ups, data backup systems, computer troubleshooting, structured cabling, low voltage wiring, website design, graphic design, logo design, website hosting, search engine placement, iphone app programming, android app programming, and custom programming at www.cpsmi.com.  To contact one of our IT experts call 810.224.5252 today or via email at info@cpsmi.com.

 

IT Consulting Can Save Your Company Time and Money

Information technology, IT, is the use of any computers, storage, networking and other physical devices and infrastructure processes to create, process, store, secure, and exchange all forms of electronic data.

IT Consulting

IT consulting is a field of study that focuses on advising organizations on how best to use technology (IT) in achieving their business objectives. In addition to providing advice, IT consultants often estimate, manage, implement, deploy, and administer IT systems on behalf of their client organizations, a practice known as “outsourcing”.  Information technology changes so rapidly, that it can be difficult for businesses to keep up especially in a tight economy but with the help of IT consulting company, these businesses can save both time and money by optimizing their systems. With the help of IT consulting services businesses can standardize their technology systems to align with industry best practices. It also improves workforce productivity by streamlining processes, reducing the risk of error or failure and enabling the company to better plan for future changes.

IT Managed Services

 IT professionals can help spot inefficiencies and suggest areas where tasks can be automated to free up employees time and money. Similarly, by partnering with an IT managed services provider, companies can offload many of those tedious yet essential tasks that suck up valuable company time and resources. Instead of paying costly full time employees to perform grunt work, you can have an IT managed services firm take care of it in a much more efficient and cost effective manner. Network security, data backup, software update, and strategic planning can be handled by an IT consulting professional.

Commercial IT Support

Commercial IT support takes care of the nuts and bolts problems before even thinking about IT strategy.

Commercial support helps in:

  • Meeting the needs and budget of businesses by providing IT services and support at an affordable rate.
  • They help out when an ongoing contract just doesn’t make sense; also, they get big projects done as quickly as possible.
  • They think ahead to maximize potential IT issues and downtime for businesses
  • They design and maintain a streamlined network solution unique to the business so you see performance and reduced IT issues every day.
  • They utilize regular maintenance, monitor and ensure best practices for your business.
  • They help to leverage connections and experience with software and hardware vendors to help get the right technologies at the right price.

 

Learn more about Creative Programs and Systems, CPS, and the IT solutions they provide including IT consulting, computer consulting, network consulting, networking, server installation, IT disaster recovery, computer repair, virus removal, malware removal, computer tune ups, data backup systems, computer troubleshooting, structured cabling, low voltage wiring, website design, graphic design, logo design, website hosting, search engine placement, iphone app programming, android app programming, and custom programming at www.cpsmi.com.  To contact one of our IT experts call 810.224.5252 today or via email at info@cpsmi.com.

 

Should Network Monitoring Be a Priority in Commercial IT Support

IT consulting services are one of the most popular services because of the importance of technology to our everyday lives and businesses. Commercial IT support relies heavily on electricity and networks. There is nothing IT consultants worry about more than a power outage or network problems that might derail their ability to hold conversations with customers and ruin their performance. Customers are not able to approach commercial IT support in such cases, and since the clock is ticking, the cost increases. Staff time, worsened customer satisfaction, and less productivity all adds up to ensure that you lose money and time.

Well-managed IT services take the risks into consideration and employ the use of network monitoring to decrease their losses. Here is why network monitoring is so helpful in managing IT service:

Preparation for Blackout

Blackouts and outages can be cause by a number of different factors. Whether it be human error or environmental factors, an outage always adversely affects IT consulting services. However, outages lie outside the scope of an IT consulting service. Since they have no influence over blackouts, the best IT consulting services are prepared for them. Network monitoring is a fantastic way to check the trends of outages and find out when one has the chance of taking place. Consequently, preparation for it can be done with efficiency.

Get ROI on the go

With immediate return on investment (ROI) you are able to manage your work better. Identifying problems and figuring out solutions becomes more efficient and the staff are able to focus on the small aspects of their work with greater efficiency. This allows them to be more active in the critical aspects of their work and focus on them more. With ROI on the go, network monitoring allows commercial IT support to produce better results.

Decreases Security Threats

Network monitoring also includes security capabilities. With its foray into security monitoring, network monitoring helps you identify security threats immediately. Since the performance is continuously visible, you are easily able to find out any fluctuations from the norm. With the efficient detection, you can deduce whether your office’s security has been breached and take steps to find the problem.

Fix Issues Faster

A service so highly dependent on technology and artificial intelligence is bound to face a number of faults. Therefore, fixing those issues as quickly as possible is essential for any commercial IT support company. With network monitoring, companies can find out issues and locate them with great efficiency. Finding the problem is the most important part of finding the solution, and with network monitoring you can find the problem very quickly. Finding the solution is therefore easier since you have ample time to do it.

IT consulting service need to install network monitoring to ensure that their work is smooth and does not face any hindrances. Network monitoring is very important and useful for such services because of the points detailed above. If you want well managed IT services, get network monitoring immediately.

Learn more about Creative Programs and Systems, CPS, and the IT solutions they provide including IT consulting, computer consulting, network consulting, networking, server installation, IT disaster recovery, computer repair, virus removal, malware removal, computer tune ups, data backup systems, computer troubleshooting, structured cabling, low voltage wiring, website design, graphic design, logo design, website hosting, search engine placement, iphone app programming, android app programming, and custom programming at www.cpsmi.com.  To contact one of our IT experts call 810.224.5252 today or via email at info@cpsmi.com.