Category: IT Consultant

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When Do You Know Your Computer Issue Needs A Computer Technician?

There are a number of ailments that can curse your PC.  Most computer issues can be troubleshot at home however more complex computer problems may require professional computer repair by a trained technician.  Do-It-Yourself repairs may seem like a solid idea, however, overtime it may make more sense to take it to a computer repair store.

Software and hardware issues can often complicate the process of computer repair.  When Do-It-Yourselfers start digging into their computers they can often have a difficult time getting the pieces put back together. There are some issues that just need an expert’s touch including some of the issues below.

Blue Screen of Death

The most common ailment seen by the experts at CPS have to do with the blue screen of death, commonly referred to as BSOD.  Not only is it the most common issue to see it is also difficult to fix.  When your laptop or desktop computer screen turns blue it means that the PC’s system has experienced something traumatic in which it had to come to a forced, abrupt stop.  More often than not the problem has to do with the computer’s hardware or driver.  This causes a STOP code to appear (the blue screen of death) and the computer shuts down. 

When this occurs the only way to cure this computer ailment is to take it in to a computer repair store for a technician to diagnosis and repair it.  Through a series of computer diagnostic tests, the technician will be able to determine an official computer diagnosis.  Many issues give the Blue Screen of Death Error Code.  Depending on the error code your computer is displaying, the pc troubleshooting steps differ.  This is one of the reasons it is so important to take it into a computer repair technician over fixing it on your own.

Graphical Errors

Another common issue that is known to occur when you turn on your computer is that the screen is a muddled mess.  Graphical errors may be common, but the necessary fix isn’t always which is why you should take it into a computer repair store for repair and diagnosis.  Graphic issues are most often associated with software.  If your screen looks distorted and the images are not displaying correctly it is time to take your PC in for diagnosis. 

The technician will run some tests to determine if it is a software issue as sometimes a graphic disruption can involve a video card driver. A computer repair technician will have the capabilities to troubleshoot graphical errors.

Other common computer issues that occur which require a pc technician include blank monitors, operating system errors, virus warnings, and such.  Contact the technical professionals at Creative Programs and Systems for any and all of your computer repair issues. 

Creative Programs and Systems, CPS, is an all-inclusive IT solutions company offering a variety of services including: managed IT services, IT consulting, residential computer services, custom programming, website design, iphone & android app development, and more.  More information can be found at https://cpsmi.com.

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Can An IT Consultant Benefit Your Business?

Business of all shapes and sizes have begun to realize the importance of hiring consultants in the drive to grow their businesses.  A consultant is a person who offers expert advice for an hourly fee.  Often, they have a niche in which they specialize and can provide their expertise along with an outside perspective. Consultants give businesses opportunities to increase their productivity and expand business opportunities.  

One area many companies seek to hire consultants is the world of IT.  Information Technology has changed the way in which society as a whole operates thus its importance in business has increased as well.  IT services transform how businesses operate.  IT consultants are brought in to help businesses keep up with the latest trends in technology.  Efficiency is a key element in business.  IT consultants implement technology throughout business applications to increase effectiveness in all areas of your company.

The Benefits of Hiring IT Consultants in Business

Hiring an IT consultant allows you to focus clearly on core business functions.  There is no doubt that employees are at their best when they are allowed to focus on their intended position.  This is true no matter what industry you are in.  From Teachers to Doctors, Sanitation Specialist to Engineers, when you are allowed to concentrate on your job and only your job, you will be more successful.  Nothing is more frustrating for employees and business owners alike to be distracted from what they are supposed to be doing to focus on a task that is not relevant to them such as technology repair or upgrades.  Hiring an IT consultant allows associates to focus on their core job which increases your bottom line.

Hiring an IT consultant allows you to benefit from a specialist.  Yes, having an IT department does have benefits, when your printer stops printing there is someone on site to instantly handle the issue.  However, the same person that knows how to fix your printer, reboot your computer, and can handle the ins and outs of your current system are not the same as a consultant that comes in, evaluates the overall system and based on experience recommends more efficient solutions to common, everyday operations.  Experienced IT consulting services have likely helped many companies in similar situations to yours.  Having an industry expert guiding your business increases your success while offering you peace of mind.

Hiring an IT consultant allows you to get an outside perspective on your business functions.  We all get stuck in doing things the way in which we have always done them.  For years you may have tracked inventory using pen and paper then inputting it into a program.  This doesn’t mean that this is the most efficient method or even a method that keeps up with the way in which businesses are operating today.  An outside consultant views your business from a whole new perspective than individuals who are immersed in it daily and used to doing things a set way.

Hiring an IT consultant is cost effective. The main “job” of any consultant is to reduce costs and increase efficiency.  Full-time employees are expensive and require a full-time salary, benefits, a work space, and so on.  Consultants on the other hand, are normally hired when a known problem exists and needs to be solved within a very specific time frame which is more cost effective and a better use of employee time.

The list of benefits that come from hiring an IT consultant can go on and on.  If you find that your business has become stagnant and you are looking for growth, hiring a consultant may be just what your business needs.

Creative Programs and Systems, CPS, is an all-inclusive IT solutions company offering a variety of services including: managed IT services, IT consulting, residential computer services, custom programming, website design, iphone & android app development, and more.  More information can be found at https://cpsmi.com.

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Types of Network Infrastructures Explained


Network infrastructures are the mainstay of businesses today.  They are used to connect workstations together in a way that allows data to be shared with one another, it allows workstations the ability to access the internet, print documents, download attachments from emails, and so much more. Instead of managing a number of devices spread across different locations, networks can manage the same duties from just a handful of gadgets. 

This is a guide on different network infrastructures that are used in business today and how they are used.

(PAN) Personal Area Network

A minimalist approach to building a network is known as a personal area network.  They are usually comprised of a wireless modem, a workstation or two, telephones, printers, scanners, tablets, and such.  The devices are all centered around one workstation.

(LAN) Local Area Network

The most common type of network that is installed is known as a local area network.  It is commonly used in businesses and is one of the most modest types of networks.  A LAN joins workstations and other low-voltage devices within a location or group of locations in a close vicinity of one another, allowing them to share information and resources.  Often a company will employ an individual (s) or outsource an individual(s) to manage their network services.  A router connects the LAN to wide area networks, WAN, that quickly and securely transmit data. 

(WLAN) Wireless Local Area Network

Much like a LAN, WLANs use wireless network technology like WiFi.  This type of network does not require devices to rely on tangible cables to join together the network.  A LAN unlike a WLAN requires the use of physical cables.

(CAN) Campus Area Network

A campus area network is larger than a LAN however smaller than a MAN.  A CAN is typical for use at schools, universities and medium sized businesses.  Resources can be shared throughout several buildings that are close to one another. 

(MAN) Metropolitan Area Network

A MAN incorporates features from both LANs and WANs.  A metropolitan area network is effective throughout a geographic location such as a town, city, or sometimes even large university campuses.  There is usually one owner, either an individual or company, that maintains the network. 

(WAN) Wide Area Network

Wide area networks are more complex than a LAN.  WANs are used to connect workstations throughout a larger physical area.  Workstations and low voltage devices are connected remotely to one another using a larger network to communicate.  This type of network can work across several miles. 

The most familiar WAN is the Internet.  The internet connects computers throughout the globe.  A WAN’s has the ability to reach a great distance.  They are most often owned, operated, and maintained by more than one administrator. 

Other types of networks include:

  • (SAN) Storage-Area Network
  • (SAN) System-Area Network
  • (POLAN) Passive Optical Local Area Network
  • (EPN) Enterprise Private Network
  • (VPN) Virtual Private Network

Creative Programs and Systems, CPS, is an all-inclusive IT solutions company offering a variety of services including: managed IT services, IT consulting, residential computer services, custom programming, website design, iphone & android app development, and more.  More information can be found at https://cpsmi.com.



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Networking Services Create Continuity Between Household Technologies

Very few of us have ever experienced a time without computers, cell phones, Netflix, and the likes.  No longer are we looking for homes with big backyards but instead homes that have access to high speed internet and cable.  Our generation experiences things differently than past generations.  We desire reliable home networking, we want to be connected at all times.  In order to do this, we need methods to distribute audio, video, and data throughout our entire home, as we would the networks in our workplaces.  We accomplish this through structured cabling, also known as low-voltage wiring, that is professionally installed to allow the technology within our homes to work together.

Home networking allows our private collection of devices (computers, phones, gaming consoles, printers, and more) to connect to one another through a router or switch thus creating a local network.  A network within your home creates an environment where your devices are able to communicate with one another.  This leads to endless opportunities such as media streaming, network backup, multi-player gaming, and more. 

Without any knowledge on how to network your devices the process of connecting all the pieces together can seem daunting.  There are many companies, like Creative Programs and Systems, that offer both residential and commercial networking services, including structured cable installation.  There are a number of devices that are at the center of connecting devices within your home or business alike.  Routers, switches, and modems are all equally important entities in creating an efficient network. 

  • Modem: A modem is a device that can either be rented through your internet service provider or you can purchase your own.   A modem turns their network signal, which runs through a phone line, copper coaxial, or glass fiber, into a normally accepted computer network signal.  For some generations this connection came from the modem dialing into a telephone in order to establish a connection.  You could hear the connection trying to be established back in the day, today’s connections are silent and operate over a different infrastructure then a landline telephone.
  • Router: The router is a central point of contact between the devices within your network and the internet connection that is provided by your modem.  In some cases, the modem will be built directly into the router.  If you have both a separate router and modem, the router will plug into the modem with an ethernet cable plugged into the Wide Area Network, WAN port on the router.
  • Switch: A switch is used to extend your network.  It takes one port and turns it into many.  Switches can be purchased in a number of sizes from 4 ports to 24.  Most switches that are used in networking homes are unmanaged, which means you just plug them in, and they are already configured correctly.  Managed switches are mainly installed in commercial settings where different priorities are assigned depending on their importance.

Not only are there a variety of devices used to centrally connect your home there are different types of network connections. 

  • Ethernet/LAN: The physical cables that plug into your router or switch into a LAN port are known as providing a LAN or Ethernet network.  LAN cables can be run up to 100 meters without any lag in performance.  The only factor that really limits this connection is messy cabling between doorways and through walls.
  • Wi-Fi/Wireless LAN: This type of connections functions similar to Ethernet or LAN without the need for cables.  Instead the connection occurs through radio waves and doesn’t require messy cables.

There are also several methods of connecting to the internet including: Dial-Up, DSL, Cable, satellite, and USB dongle.  A lot of different pieces need to come together to create a flawless system when it comes to creating a home network.  The professionals at CPS specialize in both commercial and residential networking including structured cabling installation.

Creative Programs and Systems, CPS, is an all-inclusive IT solutions company offering a variety of services including: managed IT services, IT consulting, residential computer services, custom programming, website design, iphone & android app development, and more.  More information can be found at https://cpsmi.com.

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Why Should We Use Outsourced IT Support Services?


There are a number of reasons company’s, big and small, choose to outsource their IT needs to a company that specializes in IT services rather than employ in-house IT support.  One of the biggest reasons company’s do anything is because of money and this is no exception.  The costs associated with an in-house IT department outweighs the major benefit of their familiarity with the ins and outs of the company.  Outsourced IT services allow companies to continue to focus on their position within their own industry instead of worrying about issues outside their fields. 

Making the decision to use an outsourced IT company, like Creative Programs & Systems, has a number of benefits including:

Improved Cost Management

Companies that are just starting up and even those small to medium sized that are established consistently attempt to shrink costs associated with operations. Outsourced IT support teams allow organizations to put a consistent budget in place vs the unpredictability of expenses that occur from in-house IT.  Companies that maintain in-house IT support end up sustaining unpredictable expenses including training, upgrades, maintenance, and equipment purchases. 

With expenses popping up out of thin air, companies have difficulty budgeting for unexpected IT costs that come from an in-house department. A new custom server can cost companies thousands of dollars if it needs to be replaced.  IT employee turnover and training expenses can really hurt a company’s budget as well.  When expenses pop up out of nowhere, they can severely hinder company operations. 

Sourcing IT services to companies that specialize in IT consulting allows companies to have a better handle on their monthly expenses.  The other benefit is the knowledge possessed by IT specialists who work within a number of different organizations.  They are more likely to have seen and know how to correct issues quickly when they arise. 

Increased Security

Your company’s security is one of the most important elements.  Not only do most companies work with highly sensitive industry data, they also have a lot of client data to protect.  The last thing you want is to leave your company data vulnerable. 

Company’s specializing in IT deal with hackers on a daily basis.  They are more familiar than in-house support teams with the techniques that are currently being used to breach crucial company data.  Hackers are unscrupulous and use a combination of social engineering and black hat methods to steal confidential information. Outsourced IT specialists offer a faster, more efficient, thorough approach to IT security throughout your organization.

Data Disaster Recovery

No matter if you experience a disaster from natural sources such as tornados, fire, or floods or a virtual data disaster the most important element remains keeping your business data secure and accessible.  Let’s face it, most companies are not well equipped to face either.  Disaster can strike at any moment.  It is important that in a situation where your companies is experiencing some type of disaster that you are back up and running sooner rather than later.  Hiring outsourced IT professionals allows you the peace of mind that when and if a disaster occurs, they will have you back up and running quicker than any in house IT department ever could.  Outsourced IT specialists spend time keeping up on all of the latest and greatest back up technologies.  Since disaster recovery is something that IT specialists manage for more than one client you can rest assured that they will have the best solution to help you avoid a catastrophic data disaster.

Added Resources

The last thing you can afford when starting a new company and handling the competition is to waste time handling IT related issues.  Newer companies need this time to develop their company, establish clients, and expand on their companies marketing strategy.   When you outsource IT the valuable time resource is yours to use focusing on customers, products, and marketing.

Outsourcing IT allows you to dedicate extra time to your growing business.  It frees up internal company resources to find additional business opportunities and increasing relevance within the industry.  Leave the direction of the IT side of your company to the specialists.  Thus leaving you and your team of specialists to focus on your budding business knowing that your growing IT needs are being professionally managed.

Creative Programs and Systems, CPS, is an all-inclusive IT solutions company offering a variety of services including: managed IT services, IT consulting, residential computer services, custom programming, website design, iphone & android app development, and more.  More information can be found at https://cpsmi.com.



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Custom Servers and Workstations are Better For The Growth Of Your Company


Computers are an essential element to both our personal and work lives.  Our reliance on computer technology makes it so that hardware and software maintenance must be done on a regular basis.   Building a server, workstation, or personal PC is becoming a popular option verse purchasing a pre-built PC simply because end users can fully customize their new machines without an exceedingly wild budget.

Having a computer built allows you to select and purchase the components of a PC separately.  For servers and workstations being able to customize components is critical.  Custom built computers are often less expensive and better performing than pre-built, higher priced computers. 

Although price is usually the first thing that consumers care about when it comes to building the technology for your company it should not be the most important factor.  It is crucial to work directly with IT consultants that are familiar with how your company runs, the software that is needed, and hardware requirements when purchasing and building the technology that will be used to help run your company. 

Specific software systems only run using operating systems that meet their precise needs. The last thing you want to do is to customize a computer that will not run the most basic of software programs used daily in your operations.  An IT professional can help to make sure the computers that are built use the appropriate motherboard, graphic card, and RAM for your needs while ensuring room to grow as technology is updated in the future.

Not only is price a huge benefit of custom-built servers and workstations so is the flexibility in regard to the unit’s specifications.  With the ability to purchase components according to the user, each computer can be built to meet the specific needs of the users.  The function of the computer is different depending on the user.  Certain workstations need to function with specific software systems crucial for day to day business operations and therefore will need to ensure the computer is built to meet this need.  Some considerations that need to be considered are word-processing functions, audio-visual features, and gaming abilities.  Let’s face it, there is no need to spend extra on a fancy gaming video card to be installed on a workstation where graphics and gaming are not a priority.  Instead a less expensive, entry-level, card can be installed. 

Although many times a pre-built computer will work just find for most situations however, when you can save yourself money and purchase a pc that is customized to your needs, why wouldn’t you?  Working with professionals you can work together to ensure that your network is set up for the most optimal results for your company and industry.  This also helps to ensure that your technology can keep up with your company’s future technology needs.  PC’s don’t need to be replaced on a yearly basis to enjoy the latest in technology.  A few basic upgrades in hardware and software as needed, on a regular basis, can save company’s thousands of dollars each year without sacrificing on technology.

Creative Programs and Systems, CPS, is an all-inclusive IT solutions company offering a variety of services including: managed IT services, IT consulting, residential computer services, custom programming, website design, iphone & android app development, and more.  More information can be found at https://cpsmi.com.



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Why is Commercial IT Support Essential for Your Business?

If you run a business, you may reach the point where you need an IT department to help manage your commercial IT support. Yet this is one of the most expensive departments to manage. Even if you manage to get it up and running, you’ll need to attract and draw talent to manage it. It’s not as highly competitive as your other business departments. And besides retaining the best talent, how will you keep up with the escalating expenses of maintaining servers and equipment?

 

The best solution is to hire managed IT services. These are maintained by a business that focuses on commercial IT support and is run by fully qualified IT consultants. They have the expertise you need to run the business technology aspect of your business, so you can stop worrying about it and do what you do best.

 

These types of solutions are best for the small and medium sized commercial business. Each business may have different requirements or set budgets. You can work with IT consultants who will give you experienced, professional, and affordable commercial IT support.

 

There are certain commercial businesses that can benefit from managed IT services. These can include health clinics or beauty care businesses. They may also include trades-oriented businesses, or household products and services. Retail establishments and restaurants may also benefit. Basically, any type of commercial business that you have that requires the exchanges of goods or services to the general public is who our commercial IT support business focuses on.

 

These types of businesses may need a variety of different services. Cloud- based solutions may be right for you, particularly if you must connect with other clinics, stores, or franchises. Software will work through the internet but still keep data safe and secure.

 

One benefit of a Cloud-based software solution is also that your valuable customer data is kept in the Cloud. Even if your establishment suffers a theft, fire, or flood, this valuable data is stored in the Cloud and won’t be compromised. It can also be doubly backed up in the event there is a malware attack.

 

Other services provided by managed IT services may also involve the sales, installation, and maintenance of required hardware. Regular maintenance can be performed at intervals. This is ideal for when you must hire specific expertise for your business, but when your own staff may not have the knowledge for the backend IT support.

 

Software may also be required for your business that needs to be configured and maintained. And even something as simple as providing wireless access for customers may still need to be purchased, setup, configured, monitored, and maintained.

 

If you own any type of commercial business, please contact us today if you need assistance with commercial IT support. If you’ve been tackling this important task yourself because you can’t afford to create your own IT department, the solution is to hire managed IT services. Now your business can still stay one step of the competition by utilizing only the latest and best IT technology, and IT consultants.

 

Learn more about Creative Programs and Systems, CPS, and the IT solutions they provide including IT consulting, computer consulting, network consulting, networking, server installation, IT disaster recovery, computer repair, virus removal, malware removal, computer tune ups, data backup systems, computer troubleshooting, structured cabling, low voltage wiring, website design, graphic design, logo design, website hosting, search engine placement, iphone app programming, android app programming, and custom programming at www.cpsmi.com.  To contact one of our IT experts, call 810.224.5252 today or via email at info@cpsmi.com.

 

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Benefits of Hiring IT Consulting Services

An IT consultant can help transform your business. Consultants are experts that provide guidance to others when an outside perspective is desired.  An outsider often can get a better view of what a company needs as they are not blinded by “the way things have always worked before”.   A fresh perspective is often needed to jumpstart business growth.  IT consultants save companies time and money while increasing your competitiveness within the market as well as your professional presence. Information Technology consultants guide companies in a number of ways that we discuss below.

  • IT Consultants Allow Clients to Focus on Their Original Tasks: It does not matter what type of industry you work in as it is the same within all of them; employee’s performance is best when they can concentrate on their primary task. Let’s be clear office staff, lawyers, doctors and more are all more productive when left to do what they do instead of trying to perform IT tasks.  When employees are busy with jobs that they are not specialized in there is a great opportunity cost seen.  Hiring an IT service to take care of the technology challenges within your company so that your employees can focus on their jobs increases the bottom line.
  • Specialized Service: Experience IT consultants offer a wide range of services and specialties. It is not just about installing printers; they offer additional services that help to increase your company’s on-site efficiency, operation expenses, company security, and more.
  • Change of Perspective: We often get stuck in the same cycle because it is the way things have always been done and if it “works” why change it. However, in business this is not the right frame of thinking.  Company’s often need an outside perspective to ensure that they aren’t sweeping outdated ways of thinking under the rug instead of looking for a new outlook.
  • Access to A Wider Range of Knowledge: IT consultants can offer their clients only the best in service with the quality personnel they are able to hire. Having multiple experts on staff allows them to share knowledge and distribute their expertise to multiple accounts.  The benefit of hiring experts in IT as needed allows companies of all sizes to benefit.  IT consultants are often hired on a per project basis therefore projects are weighed on what needs to be done instantly verse what should be done over time.

Managed IT services are something that all companies can benefit from, big or small.  With the ever changing landscape of technology it is important to keep your company up to date with advice from the experts on the front line.

Learn more about Creative Programs and Systems, CPS, and the IT solutions they provide including IT consulting, computer consulting, network consulting, networking, server installation, IT disaster recovery, computer repair, virus removal, malware removal, computer tune ups, data backup systems, computer troubleshooting, structured cabling, low voltage wiring, website design, graphic design, logo design, website hosting, search engine placement, iphone app programming, android app programming, and custom programming at www.cpsmi.com.  To contact one of our IT experts call 810.224.5252 today or via email at info@cpsmi.com.