Should Network Monitoring Be a Priority in Commercial IT Support

IT consulting services are one of the most popular services because of the importance of technology to our everyday lives and businesses. Commercial IT support relies heavily on electricity and networks. There is nothing IT consultants worry about more than a power outage or network problems that might derail their ability to hold conversations with customers and ruin their performance. Customers are not able to approach commercial IT support in such cases, and since the clock is ticking, the cost increases. Staff time, worsened customer satisfaction, and less productivity all adds up to ensure that you lose money and time.

Well-managed IT services take the risks into consideration and employ the use of network monitoring to decrease their losses. Here is why network monitoring is so helpful in managing IT service:

Preparation for Blackout

Blackouts and outages can be cause by a number of different factors. Whether it be human error or environmental factors, an outage always adversely affects IT consulting services. However, outages lie outside the scope of an IT consulting service. Since they have no influence over blackouts, the best IT consulting services are prepared for them. Network monitoring is a fantastic way to check the trends of outages and find out when one has the chance of taking place. Consequently, preparation for it can be done with efficiency.

Get ROI on the go

With immediate return on investment (ROI) you are able to manage your work better. Identifying problems and figuring out solutions becomes more efficient and the staff are able to focus on the small aspects of their work with greater efficiency. This allows them to be more active in the critical aspects of their work and focus on them more. With ROI on the go, network monitoring allows commercial IT support to produce better results.

Decreases Security Threats

Network monitoring also includes security capabilities. With its foray into security monitoring, network monitoring helps you identify security threats immediately. Since the performance is continuously visible, you are easily able to find out any fluctuations from the norm. With the efficient detection, you can deduce whether your office’s security has been breached and take steps to find the problem.

Fix Issues Faster

A service so highly dependent on technology and artificial intelligence is bound to face a number of faults. Therefore, fixing those issues as quickly as possible is essential for any commercial IT support company. With network monitoring, companies can find out issues and locate them with great efficiency. Finding the problem is the most important part of finding the solution, and with network monitoring you can find the problem very quickly. Finding the solution is therefore easier since you have ample time to do it.

IT consulting service need to install network monitoring to ensure that their work is smooth and does not face any hindrances. Network monitoring is very important and useful for such services because of the points detailed above. If you want well managed IT services, get network monitoring immediately.

Learn more about Creative Programs and Systems, CPS, and the IT solutions they provide including IT consulting, computer consulting, network consulting, networking, server installation, IT disaster recovery, computer repair, virus removal, malware removal, computer tune ups, data backup systems, computer troubleshooting, structured cabling, low voltage wiring, website design, graphic design, logo design, website hosting, search engine placement, iphone app programming, android app programming, and custom programming at www.cpsmi.com. To contact one of our IT experts call 810.224.5252 today or via email at info@cpsmi.com.

February 15, 2018

Data Backups Are Integral In Managed IT Services

Any business, be it large or small, handles sensitive data such as customer information. This may include their home addresses, payment card information, application attributes, emails, and more. Employee data is also sensitive information as well as operational and inventory information for those in the business of selling physical products and do not want their sales figures disclosed or lost.

Depending on your industry, you obviously have identified the type of data that requires protection and backup. To do so, you must have the right organizational structure in place, including ensuring that those that work for you understand the criticality of cybersecurity for the sake of data protection. You also must implement a comprehensive vendor risk management to prevent issues caused as the result of third-party or vendor relationships.

Choosing Managed IT Services

All these steps toward data protection dictate that an organization has the right technology, personnel, and software in place to continuously monitor the cybersecurity position of its critical vendors and to also to minimize sensitive from information being compromised. But it’s not always financially feasible for some companies to do all the above, in-house, which is why businesses are now outsourcing managed IT services to handle important elements of their technical needs as part of a collaboration with the internal IT department.

Not only does part of managed IT services consist of implementing specific strategies to ensure that sensitive data is not lost, misused, or accessed by unauthorized users, but it also handles email hosting, customer relationship management (CRM) applications, storage, backup and recovery, network monitoring, cloud computing, data networking, social media engagement, and cybersecurity.

Obtaining The Protection You Need

Backup and data recovery solutions are integral in managed IT services because it preserves an organization from potential insider threats as employees may manipulate and share data they work on and off the network on corporate and personal devices and in the cloud. Managed IT services solutions encompass network monitoring to protect a company against malicious cyber-attacks from ransomware and hackers that are wreaking havoc on businesses worldwide.

It’s not uncommon for organizations to lose sensitive data through hardware failure that occur as a result of lack of maintenance or running important applications on older servers with old operating systems. Without a proper contingency plan in place, the consequences can be increased downtime, increased security threats or worse, loss of critical data that negatively impacts a business. Utilizing IT consulting services can help mitigate a business’s security risks and provide it with a modern infrastructure that maximizes current technology, and by so doing, internal staff are left to focus on revenue-generating prospects.

Cloud Data Storage

Managed IT services also offer advanced commercial IT support to companies that are looking for cutting-edge cloud computing infrastructure management, application management, and business process outsourcing. These services provide the best data backup solutions options that are compatible with most technologies for larger businesses with unlimited storage and also extend to data migration services, advanced file versioning, compliance-level security, 24-hour support, and support for virtual environments.

February 8, 2018

What Is a Managed IT Service Provider & Where Do You Find One?

If you’re running a large business and find that it’s growing faster than your “IT department” it may be time to look into consulting a managed IT service provider. Many large companies consider those few people that come to the rescue when their technology goes down their IT department. This however cannot sustain, nonetheless help you grow your business.

Instead of having an in-house IT department, you’ll be hiring commercial IT support to assist you. There can be many reasons why you choose to consult managed IT support to help you be your own IT department.

Your Company May Be Smaller In Size

Technology is continually changing and it can be expensive to run your own servers onsite. Unless your firm is considerably large, you may not be able to keep up with all the expenses of purchasing new servers and new equipment and managing the software and firewalls to run them. You need to have support in place that keeps up to date on all the latest available in IT. Most companies with 50 or less people may find it impractical financially to have their own IT department on staff.

Storing Your Data Safely

There are other reasons why you may wish to hire managed services. If your business relies heavily on the storage of customer data, you may need additional securities in place to protect it. It’s also beneficial to store data offsite, just in case there’s an emergency in your office building. Basically, the goal of hiring managed IT services is to gain knowledge and expertise that will improve your operations and cut expenses.

Managed IT services can save money, as these companies are supplying services to a variety of different businesses or organizations. They can also buy software and hardware in bulk for lesser costs than you can as a manager of your business. Managed IT services are billed on either a monthly basis or hourly basis, depending on the proposal you decide upon. They are in contrast to the on-demand sourcing model where you only hire IT expertise when you need it, then you are only billed for what they have done.

Under this model of operation, there will be a manager assigned to oversee this part of the operations, which might be you. You will then work with the MSP, Manager Service Provider, so that they can deliver the managed services. There will be a contract involved that will state all the services and expectations of the services rendered.

Some of these managed services can include one type of service, such as IT consulting, or many. For instance, cloud backup services are highly desired, as they protect client data in the event of an emergency. Servers, security and firewalls are all big services, particularly with growing businesses. Once you recognize a need for this type of service in your own business, you’ll need to find a competent and trustworthy MSP.

Searching for IT Services

You can ask for the advice of other similar-sized businesses that provide IT consulting. Ask your peers if they know who provides IT consulting or commercial IT support. You can also search online to find the best provider. It’s helpful to find one in your own city, so your IT manager and the MSP can better communication with each other. Managed IT services can take the worry out of whether you can keep up with the ever-growing and changing world of internet and new technology.